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While logistics is typically forward-facing, focusing on the details and costs associated with getting items produced and delivered to end users, reverse logistics is concerned with the analysis of products going in the opposite direction.

Moving items backwards in the supply chain is how companies recoup value from products that are not useful in their current state or location, making reverse logistics just as important for effective supply chain management.

Manufacturing is a broad term that is thrown around loosely in the news and in the public domain. 

We've heard for decades about the "decline of manufacturing", but depending on how you measure it, it's not always clear there has been a decline. Frequently a decline of jobs in manufacturing is reported as implying a decline in production, but it is often a result of higher productivity that comes from more automation, improved supply chain logistics and systems. This itself can lead to a decline in employment. 

Reverse logistics is already a fast-growing element of manufacturing and distribution, but lacks the wider understanding it deserves. As a result, many businesses that are unwittingly executing on reverse logistics are missing an opportunity to make it a smooth, efficient and potentially profitable part of their business as they would expect from other process areas.

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While many companies are just catching their breath from recent holiday shipments, this New England DC is in the midst of ramping up for its annual busy season - Spring Golf!

Making New Year’s resolutions is something we all do, or joke about, or both. But regardless of which category you think you belong in, there’s no question that the New Year is a good time to re-examine how you do things and implement improvements in the workplace.  But where do you start? Every year, the list of “we should…” is a long one, but here are a few ideas that we think are a good place to start:

There is perhaps no more important part of your facility than your dock. It’s the start – and the end – of your day, your end-to-end process, and your accounting for your shipments! So making the processes that depend on your dock as smooth and efficient as possible gives everything in-between a better foundation for success.

This year has been another banner year for all of us and our customers at Newcastle Systems, and with the short week we have for the Thanksgiving holiday, we wanted to take a moment to take stock and share some of what we are thankful for:

Last week we talked about a few common myths regarding Quality Control (see “5 Myths About Quality Control”), but one myth we did not cover was the one about Quality Assurance being the same thing. It’s not uncommon to hear them used interchangeably, and in a closed-loop environment of a large facility, it might not make a difference if everyone agrees to what the definitions are in their environment. But if you ever plan to use outside resources in any way, or want to make sure you are on the same page with suppliers and customers, it might be a good idea to understand the differences and apply them accordingly.

While there is generally NOT any disagreement about the need for quality control, there are definitely different levels of appreciation for it and commitment to it. No manufacturer would want to admit to not having a quality control process, and we assume that it would be rare to find any that don’t. However, there are a lot of myths about the topic which permeate perhaps because they work as an excuse for not doing things to the level the business should be – or is capable of. Change is hard, but the myths make it harder.  Here are five of them we dispel here today.

Staffing, employee retention, and productivity are hot topics during an economy with a low unemployment rate of 3.7%. In August we shared the benefits of Big Ass Fans, and in July we shared how to reduce employee turnover and improve productivity.