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Managing returns has traditionally been treated as an afterthought. But with the rise in eCommerce sales, returns are sure to be substantial, which can lead to a poor customer experience and revenue losses. Many businesses are now placing more emphasis on handling returns, called the reverse logistics process. And some initiatives have come a long way. Here’s what those look like and what we might expect from the future of reverse logistics.

Warehouses and distribution centers have always been focused on efficiency. In many cases, that involves investing in automation solutions that improve order fulfillment times and inventory tracking. Today, a push for more sustainability coupled with rising energy costs and consumer pressures have made energy efficiency a top priority for the warehouse industry.

New global economic realities are encouraging businesses to pursue more aggressive sustainability strategies. Until recently, sustainability has been linked to environmental goals for many companies and, as a result, has been treated as something like an add-on to corporate strategies. But choosing smart solutions for fulfillment can help businesses address many ongoing strategies and become more sustainable at the same time.

Sustainability is defined as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Considering this, a supply chain is responsible if it is truly sustainable. However, reducing your impact on the environment does not ensure ethical responsibility in supply chain management.