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Many businesses consider the delivery of a product to the customer to be the last stage of the fulfillment process or the supply chain. Many don’t consider, however, that reverse logistics often comes into play, which adds another layer of complexity and costs. Here’s what you need to know about the reverse logistics process and how it can impact your company’s profitability.

Warehouses have become dynamic and interesting places in recent years. While there have been many local and global challenges facing supply chains and logistics providers, the solutions available keep expanding. As eCommerce continues to grow, there is increased demand for faster delivery times and pressure from stakeholders to do more with less. Here is how warehouses are adapting using solutions like robotics and AI to build the warehouse of the future.

In the fast-paced eCommerce environment, every day, hour, and minute between the time an order is placed until it arrives on the customer’s doorstep is vital. If a brand takes too long to fulfill an order, it can negatively impact the customer experience and the brand’s reputation. More eCommerce businesses and logistics providers are taking a closer look at a metric called “dwell time.” Here’s what that is and how it can impact order fulfillment efficiency. 

If your logistics operations or supply chain isn’t as effective as you want it to be, it may be time to consider some alternative solutions. Many businesses struggle with inefficient inventory management or fulfillment turnaround times that negatively impact the customer experience and overall business results.

Peak season is a critical time for eCommerce businesses and retailers. It’s when they experience the highest demand and have an opportunity to generate the most sales and revenue. However, many businesses experience a host of peak season challenges, and this year could be particularly interesting. Here are some of the challenges your business is likely to face and why now is the ideal time for peak season preparation.

Having efficient warehouse management processes can mean the difference between customer satisfaction and frustration, profit and loss, or business success and failure. How you organize and manage your various processes plays a significant role in staying competitive and meeting customer expectations.

Order fulfillment, also referred to as outbound logistics, plays a critical role in customer satisfaction and business success. But that doesn’t mean you can ignore other aspects of your operations. Inbound logistics, which is the process of receiving products into your warehouse from suppliers, is just as important. Here’s how both outbound and inbound quality control (QC) play a role in your business and how you can make some key QC improvements.

Lifting, bending, twisting, and typing top the list of repetitive motions performed in many occupations like warehouse work, nursing, and manufacturing. It’s no wonder that many of these industries are plagued by work-related injuries like musculoskeletal disorders (MSDs).

Optimizing various warehouse processes is a sure-fire way to reduce costs and improve the customer experience. Of all the activities that happen in a warehouse, order picking is probably the one most ripe for optimization. Fortunately, it is also one that many businesses are choosing to automate. Here is why your warehouse might want to start its automation journey with order picking, some options for order picking automation, and the benefits of automated order picking systems.