In the fast-paced eCommerce environment, every day, hour, and minute between the time an order is placed until it arrives on the customer’s doorstep is vital. If a brand takes too long to fulfill an order, it can negatively impact the customer experience and the brand’s reputation. More eCommerce businesses and logistics providers are taking a closer look at a metric called “dwell time.” Here’s what that is and how it can impact order fulfillment efficiency.