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Peak season is a critical time for eCommerce businesses and retailers. It’s when they experience the highest demand and have an opportunity to generate the most sales and revenue. However, many businesses experience a host of peak season challenges, and this year could be particularly interesting. Here are some of the challenges your business is likely to face and why now is the ideal time for peak season preparation.

Having efficient warehouse management processes can mean the difference between customer satisfaction and frustration, profit and loss, or business success and failure. How you organize and manage your various processes plays a significant role in staying competitive and meeting customer expectations.

Order fulfillment, also referred to as outbound logistics, plays a critical role in customer satisfaction and business success. But that doesn’t mean you can ignore other aspects of your operations. Inbound logistics, which is the process of receiving products into your warehouse from suppliers, is just as important. Here’s how both outbound and inbound quality control (QC) play a role in your business and how you can make some key QC improvements.