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As online retail and eCommerce have become more popular in recent years, the practice of product returns has increased dramatically. For many reasons, consumers may wish to return items purchased online and ideally want to do so with as little resistance as possible. 

One of the most fundamental tools retail brands use to understand their marketplace positioning is point-of-sale data. From the moment a shopper places your product in their physical or online cart to the time they provide payment, the data you collect provides valuable information you can use to become more efficient and competitive. 

If you’re in the warehouse or distribution center business, you likely know that keeping deliveries on a predictable schedule can be challenging. Truck drivers and transportation companies have their own deadlines and agendas, which may not align with your internal priorities. What happens when you don’t have the internal capacity to handle unexpected deliveries or fail to get the items you need on schedule?