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When you’re in the business of selling products, how you get them into your customer’s hands is critical to your success. If you don’t have a well-crafted and executed order fulfillment strategy, there’s a good chance you’re going to run into some challenges.

You may not be able to make a tanker ship move faster or source materials that have become scarce. These are factors that are sadly beyond your control. But your business’s commitment to customer service is something you do control. And it’s also a major differentiator in supply chain management.

Everyone has had good and bad online shopping experiences. The worst experiences probably stay in your consciousness the longest, and that's not something you want people to associate with your brand. In fact, nearly half of consumers have stopped doing business with a company because of a poor customer experience.

As the eCommerce industry continues to thrive, businesses that participate in the supply chain must address how they will keep up with increased demand. Manufacturers, transporters, and warehouses are working overtime to meet consumer expectations.

Warehouse organization can often feel like an ongoing struggle. But tidy and well-organized warehouses make the entire process of receiving products, storing them, picking and packing items, and then shipping them to customers more efficient.