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Returns will not be accepted without prior written authorization and compliance with shipping instructions as provided by Newcastle Systems. All goods must be returned in good condition and freight prepaid. A minimum restocking charge of 30% is made on all authorized returns of standard product for credit. An additional charge will be made for any repairs as necessary.


We reserve the right to change product design, specifications, construction and performance at any time without prior notice. Additionally, we reserve the right to discontinue products at any time without prior notice. Please contact our sales department at 781-935-3450 or sales@newcastlesys.com for any additional information.

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