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Most Recent Articles

How to Do Quality Control at the Receiving Dock

One warehouse process that we don’t see discussed as frequently as we’d expect would be Quality Control (QC). While the need for QC for the products coming into the warehouse varies by industry or types of products, it tends to be overlooked in many of those places where you would expect to see it.

If any of the following scenarios applies to what you do in your facility, then read on, this could be something that helps:

  • You sell products are received directly from 3rd party manufacturing partners
  • You have products that have a traditionally high return rate
  • You have products that have high price points and are kept in secure storage

There are other scenarios that apply as well, but let’s prioritize covering these more common ones:


Topics: Process Improvement ECommerce Quality Control Dock Design

The Difference Between Quality Assurance vs. Quality Control

Last week we talked about a few common myths regarding Quality Control (see “5 Myths About Quality Control”), but one myth we did not cover was the one about Quality Assurance being the same thing. It’s not uncommon to hear them used interchangeably, and in a closed-loop environment of a large facility, it might not make a difference if everyone agrees to what the definitions are in their environment. But if you ever plan to use outside resources in any way, or want to make sure you are on the same page with suppliers and customers, it might be a good idea to understand the differences and apply them accordingly.

Topics: Technology Planning Quality Control

5 Myths About Quality Control

While there is generally NOT any disagreement about the need for quality control, there are definitely different levels of appreciation for it and commitment to it. No manufacturer would want to admit to not having a quality control process, and we assume that it would be rare to find any that don’t. However, there are a lot of myths about the topic which permeate perhaps because they work as an excuse for not doing things to the level the business should be – or is capable of. Change is hard, but the myths make it harder.  Here are five of them we dispel here today.

Topics: History Quality Control