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Most Recent Articles

How Young Consumers Are Changing the eCommerce Landscape

In the past, marketing efforts traditionally focused on showing customers what they needed. But this marketing strategy doesn’t work as well with young consumers who purchase products online. eCommerce brands will need to take a different approach to attract and retain these customers, who are now a significant segment of the overall market.

Topics: ECommerce Customer Experience

How to Minimize Long Queues So Your Customers Don’t Walk Out

The average person now spends over one year and two weeks of their lives waiting in shopping queues, according to a report from Intel and Box Technologies. Long queues not only discourage customers from even joining the line, but once in the queue, many will walk away and never come back if you make them wait too long.

Topics: Mobile Power ECommerce In-store fulfillment Customer Experience

2022/2023 Trends in eCommerce

The eCommerce industry is constantly evolving, and this year hasn’t been any different. The global pandemic has accelerated growth in online shopping as more and more consumers are realizing the benefits of buying what they need and want from online sellers.

Topics: ECommerce Automation Customer Experience

The Importance of Customer Service in Supply Management

You may not be able to make a tanker ship move faster or source materials that have become scarce. These are factors that are sadly beyond your control. But your business’s commitment to customer service is something you do control. And it’s also a major differentiator in supply chain management.

Topics: Supply Chain Process Improvement ECommerce RFID Customer Experience