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One warehouse process that we don’t see discussed as frequently as we’d expect would be Quality Control (QC). While the need for QC for the products coming into the warehouse varies by industry or types of products, it tends to be overlooked in many of those places where you would expect to see it.

If any of the following scenarios applies to what you do in your facility, then read on, this could be something that helps:

• You sell products are received directly from 3rd party manufacturing partners
• You have products that have a traditionally high return rate
• You have products that have high price points and are kept in secure storage

There are other scenarios that apply as well, but let’s prioritize covering these more common ones:

A few weeks ago in Part I, we looked at the bigger picture of Dock Design – the facility itself and the advantages and disadvantages of the different possible configurations for your docks and their bays (See the full article here). This week we’ll walk through some of the key elements in outfitting your dock that ensure optimal productivity for your facility and your shipping partners.

Have you spent any time observing the activity on your dock recently? How do you feel about the way it works and the share of cost it takes in your operations? Are you tracking the cost? Well, given that nearly every operations facility is a “cost center” on your company’s P&L, you should be looking at your cost structure for each of our main “Process Areas” like Receiving, Picking, Packing, Shipping, etc. While there are a lot of factors that go into generating the cost model for each of your processes, two areas in particular - Receiving and Shipping - are particularly dependent on the design of your dock and the equipment deployed to support it.