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Most Recent Articles

PODCAST: Improving Speed, Capacity and Accuracy of Ecommerce Fulfillment

We've been hearing from many of you over the last year about the increased need to become better at Ecommerce Fulfillment and with good cause. Perhaps more significant than the huge jump in Ecommerce sales in 2020 was the huge numbers of businesses that were caught flat-footed having to jump in and learn it from the bottom up for the first time.

Topics: Process Improvement Automation Podcast

DC Automation Evolves Differently for Everyone

One of the most common questions we hear in our industry - and discuss among our own teams – is “how far will automation go and WHEN?” As a manufacturer working to improve productivity for our customers, it is a question that has implications for every part of our business – not just in planning the products we want to develop and market, but those we will need to use in our production process.

Topics: Distribution Center Process Improvement Automation

Four Ways to Improve Your Packaging Process

Among the many things that are coming into focus as an unforeseen challenge to every business that had to suddenly ramp up their Ecommerce efforts last year is “packaging”. We haven’t covered it in detail yet, but it did create some serious issues in many DCs last year, both for outbound shipments and the inbound returns. While it might seem like an afterthought in the big picture of running a warehouse, it can be a surprisingly big problem that impacts productivity, customer satisfaction and even your space management.

Topics: Process Improvement ECommerce Warehouse Efficiency

9 Easy Ways to Update Your Warehouse

How well did you feel your team handled the “pandemic pandemonium” in 2020? More than any other year we can remember, there was a yawning gap between the “winners and losers” across different industries, bases on a standard measure of revenue. But among the biggest “winners” on the demand side were many messy backend operations that were not prepared for the 2020 surge and struggled to keep up with the pace of shipments, returns and more.

Topics: Mobile Power Process Improvement Battery Warehouse Tips

In-Store Fulfillment and Ecommerce Channels Require Omnichannel Strategies

Last year retailers everywhere in every niche, B2B and B2C, had to either learn how to do Ecommerce and In-Store Fulfillment for the first time or learn to do it much better on a bigger scale than ever before. What businesses did to engage with customers on the front end – evolving their offerings into a multichannel or omnichannel presence – was not always matched by the evolution required in the back end for fulfillment.

Topics: Process Improvement ECommerce In-store fulfillment

The Ecommerce Warehouse of 2021

2020 accelerated “Ecommerce sales” far beyond what anyone had imagined before the COVID-19 pandemic. With Ecommerce going from about 12-14% of retails sales to anywhere between 18-25% of all retail sales. While it can be safely assumed that there will be a resumption of foot traffic to retails stores, malls, restaurants and others once the pandemic fully subsides, it is clear that the purchase habits of a large percentage of the population have been permanently altered. How much has changed and how your operations should be positioned to optimize it after what has been a year of just keeping up is worth exploring.

Topics: Order Picking Process Improvement ECommerce Planning

Rethinking Your Picking Process for 2021

Among many of the challenges that 2020 forced so many businesses to solve was how to not just create a direct-to-customer fulfillment operation but to optimize it and standardize the processes enough to make it seem like less of the scramble that it was when all of this started almost a year ago. One specific process that was a common challenge for many businesses in 2020 was the Picking Process.

Topics: Order Picking Process Improvement Planning

The Evolving Changes in Supply Chain Planning

With the disruptions in supply chains all over the world making headlines in mainstream news channels, it’s a good time to revisit some basics on Supply Chain Planning (SPC) given that we now see a lot of businesses being forced to devote a lot more attention to this critical skill area than they may have before – because they did not have to.

Topics: Supply Chain Process Improvement Planning

Four KPIs to Watch for the Holiday Season

Holiday season, or “peak season” as it’s known in the industry, is a part of the annual “rhythm of the business” in the warehouse and logistics industry. In the US, it’s generally seen as encompassing the last four months of the year, and accounts for about 60% of all retail sales for the entire year. So there is never any doubt about the importance, the stress and the rewards involved in planning and executing for success every year.

Topics: Process Improvement Shipping warehouse industry

5 Ways to Make Your Returns Process Productive

As we have learned from managing the Ecommerce boom in 2020, the adrenalin of ramping up adequately to get hundreds – or thousands – of shipments out every day also has a “hangover” feeling that comes from the Returns process.

Topics: receiving Process Improvement Planning