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Exciting News! TouchPoint, Inc. Acquires Newcastle Systems - Learn More

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Newcastle Founder and inventor John O'Kelly with our Flagship NB Series cart

Newcastle Founder and inventor John O'Kelly with our Flagship NB Series cart

The human element of automation

At Newcastle Systems, we believe the future of automation depends on people—not just technology. 

For over two decades, we’ve helped warehouse and manufacturing teams uncover productivity in unexpected places. While others chase full automation, we focus on empowering the humans who make operations thrive—because some of the most powerful efficiencies come from tools that work with people.

Our Purpose:  The future counts on productivity found in unexpected places. We design purpose-built mobile power workstations and warehouse productivity solutions that help teams move faster, eliminate wasted steps, and focus on what matters most.

Our Mission:  To help operational leaders discover hidden efficiencies across their warehouse and manufacturing environments—without compromising safety, people, or quality.

Our Story: Newcastle Systems was founded on the belief that progress shouldn’t come at the expense of people. Our founder, John O’Kelly, saw an industry racing toward automation while overlooking simple, human-centered innovations. He built Newcastle Systems to bridge that gap—delivering flexible tools that boost productivity without massive overhauls.

The New Chapter:  In April 2025, Newcastle Systems joined TouchPoint, Inc., a global leader in intelligent inventory management, access hardware, and medical technology solutions.  Together, we’re expanding our reach and our purpose—advancing innovation while honoring the human element at the heart of truly efficient operations.

Our "Four Core."

There are a few basic values that have proven to be remarkably good guides along the way, and we stick with them. They’ll tell you something about what it’s like to work with us.

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Vested Partner

Much more than just "another supplier," we're all-in on supporting our customers' goals. Their success is the most important measure of our own.
about_can-do_icon

Can-do 'Tude

We bring passion, resilience, and accountability to our work, with a singular focus on providing superior products and an outstanding customer experience.
about_efficient_icon

Simple efficient

Through lean operations, we continually optimize processes and eliminate waste, yielding increased productivity and cost savings for our customers.
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Purpose Built

Every aspect of what we do is guided by our relentless commitment to help our customers find untapped potential in their day-to-day operations.

The Story of Newcastle Systems

2005

John O' Kelly

Like many great innovations, Newcastle began with tinkering in a basement. Our Founder and CEO John O'Kelly knew that real-time mobile access to data would make warehouse workers wildly more efficient – but how to do it?

Industrial powered cart

A year of missed dinners and late nights yields our first Industrial Powered Cart, ready to revolutionize how warehouses and DCs do business. The design gets a few more tweaks, but already points to great things ahead.

2006

worn-out shoes

But – not so fast. John isn't the first entrepreneur to find the world doesn't always catch on right away. He switches hats from inventor to explainer-in-chief, doggedly knocking (and knocking) on doors.

Staples truck

Eureka! A chance encounter at a trade show leads to a gigantic order from Staples. John's insight about the value of Powered Carts is validated, and a whole new industry is launched.

2007

christine-wheeler

Employee #2, Christine Wheeler, comes aboard. Her job description? Marketing, accounting, purchasing, personnel, IT... the list of what she doesn't do is shorter. She embraces it all with her trademark competence and boundless energy.

Entering Woburn sign

Movin' on up. With orders piling up, Newcastle moves to larger digs in Woburn. John gets his basement back.

NB cart sibling

The now-perfected NB cart gets its first sibling – the larger PC – and Newcastle's commitment to non-stop innovation is firmly established. The PC is a hit.

2008

Amazon building logo

Amazon picks up the phone. "Hello, Newcastle? Can we talk?" Um, yeah. They need more efficiency in receiving. We provide a solution Amazon says is "extremely easy to use," and we get our biggest order to date. Everybody's happy.

2010

welcome to middleton sign

We add some critical new team members – and with orders growing by leaps and bounds, more space is needed. Again. Move number two lands Newcastle in a bigger production facility in Middleton, MA.

2012

Swappable power system

We engineer our first swappable power system, providing new levels of productivity for multi-shift operations...

2 power systems

... and then create a suite of standalone power systems to bring the benefits of power to customers with their own carts.

100 percent customer focus

As the company grows, John emphasizes key core values to keep the company true to its mission. "To me, these are essential tenets of business. They're a big part of why I started Newcastle."

2013

Kevin Ledversis

Kevin Ledversis joins the team as our first outside salesperson, bringing a new level of experience and success to sales – not to mention a great sense of humor. Under his leadership, sales (and the sales team) will grow many times over.

Lean manufacturing

Newcastle embraces Lean Manufacturing. Not only does it align with Newcastle values, it cuts production time by 30% – and makes us better partners in our customers' quest to maximize their productivity.

2015

haverhill newcastle hq

Time to pack the moving truck again. We've outgrown our Middleton facility, and move to Haverhill, MA, almost tripling our square footage. (And we need every last one.)

2016

happy duo photo of employees

It doesn't take a major milestone to appreciate what happens here every single day: a dedicated team of professionals, from management to manufacturing, working together with the single goal of making our customers' work easier and more productive.

Lithium swappable power pack

In another industry first, we go all in on Lithium, and engineer a way-out-front industrial swappable power pack. Our Powerswap Nucleus® solution is so successful it literally redefines portable power, and we follow it with two more versions.

2017

worker next to a cart

Our carts are already the most ergonomic available, but we take it a step further with the Apex – the cart for literally Every Body. On-the-fly adjustability means one cart can serve everyone equally well, across shifts or across facilities.

2018

Group christmas photo

If you think we work our behinds off around here, you're exactly half right. Because we know a good time when we see one. Cornhole championships, river cruises, Duck tours, the Red Sox. Shown here: our Ugly Sweater Holiday Party. We're crushin' it, right? (Maybe a little too well.)

2019

MotionMeter application

In our quest to help customers stamp out inefficiency, we create MotionMeter, Newcastle's first app. In just a few minutes, it enables customers to find and precisely measure wasted time in the workplace.

2020

Worker under covid restrictions

We don't have to tell you: Covid created unprecedented uncertainty. We pivot to highlight the social distancing that Powered Carts support, and promote our FH carts for healthcare testing sites. As Covid drives an explosion in e-commerce, demand for our solutions soars.

2021

Group employee photo

Despite the COVID-19 pandemic, our team remains at the top of its game. Shipping to 34 countries, with double-digit annual growth and a 100% committed team.

2023

Newcastle facility in Amesbury

We’ve outgrown our space once again and settled into a new 38,000 sq. ft. facility in beautiful Amesbury, MA — proof that when you’re helping others work smarter, you end up growing, too.

2025

Newcastle group photo

Our fearless leader, John O’Kelly, is trading power carts for power naps! As he heads into retirement, Newcastle begins an exciting new chapter with TouchPoint, Inc. — a global leader in intelligent inventory management, access hardware, and healthcare solutions. The future’s bright, and John’s finally getting to sleep in!

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The Leader in Powered Carts and Portable Power Solutions.

With our first pack-and-ship cart, we pioneered the industry. And with the unrivaled lineup we offer today, we’re still the go-to source for mobile productivity solutions—and still 100% focused on making it easy for you to be more productive.

What makes these stations so effective is their adaptability. Need a shipping station by the dock? Done. Want to create a packing station near receiving? Just wheel it over.  The built-in power supply means you're never searching for outlets or running extension cords across the floor. Your team gets a complete workstation that moves where they need it, when they need it.

At Newcastle Systems, we are dedicated to enhancing the efficiency, ergonomics, and effectiveness of industrial environments. We want to help you with our warehouse workstations.

We hope you’ll reach out to learn more about what we can offer you and how we can make a difference on your shipping dock.