Most Recent Articles

If you sell goods online, you know that stuff comes back at a predictable rate. People make mistakes when ordering, find that something doesn’t suit their needs, or get a product in the mail with some type of defect. You might have perfected your logistics process, but what happens when items need to move in the opposite direction?

When we started to realize that the current crisis was going to be much more than a small hiccup in our year, one of the things we discussed internally was that we would likely see a large bump in E-Commerce growth because for many businesses in some industries it would become the only way they can reach customers while their traditional channels were greatly reduced if not entirely closed – temporarily or permanently.