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Most Recent Articles

Understanding Return Management Software for eCommerce

If you’re an eCommerce retailer or warehouse owner, you’re in the business of getting online purchases into the hands of customers. But this also means that part of your business involves dealing with items that come back, with online return rates as high as 30%.

Topics: ECommerce Warehouse Efficiency Reverse Logistics

Reverse Logistics and the Circular Economy: What You Need to Know

Dumping items in a landfill is no longer a sustainable business model or something that consumers are willing to accept. Billions of pounds of usable products and materials find their way into landfills annually, and some items are causing irreparable harm to the environment. Now that online shopping has become so popular, returns are also on the rise. This presents eCommerce businesses with a problem as well as an opportunity to address reverse logistics in a circular economy.

Topics: Green Manufacturing ECommerce Reverse Logistics

5 Tips for Improving Warehouse Efficiency

It’s easy enough to assume that your warehouse is efficient when your shelves are stocked and customers get their products on time. But how many organizations can claim 100% success with those items? Even so, you’d be amazed at how some adjustments to your strategy can make an impact on your business’s bottom line.

Topics: Process Improvement Warehouse Efficiency Reverse Logistics

How Holiday Returns Can Actually Help Your Supply Chain and Business

Even with a continuing global pandemic, 2021 turned out to be an excellent year for many retailers. The National Retail Foundation reports that holiday sales hit a record $886.7 billion in 2021, a 14.1% jump from the prior year.

 

Despite rising inflation, labor shortages, supply chain issues, and the new omicron variant, consumers continued to spend money at record rates and businesses delivered. But many consumers are also returning items post-holiday, which poses challenges for many businesses. When approached correctly, here is how holiday returns can actually benefit your supply chain and business.

Topics: Supply Chain Warehouse Efficiency Reverse Logistics

The High Cost of Reverse Logistics - And What You Can Do About It

Without sound reverse logistics management, your business might be harboring hidden costs and many uncertainties that threaten long-term success. Every business has to deal with returns. But treating them as an afterthought is not the best approach. Here is what you need to know about the high cost of reverse logistics and how your business can better maximize its results.

Topics: 3PL Cost Reduction Reverse Logistics

The Best Practices for Handling Internet Returns

Returns policies and the handling of returns are vital concerns for online retailers. No business likes to sell something and have it come back from the consumer. The cost of processing returns in terms of resources and staffing can be significant. But how you handle eCommerce returns can impact your overall business results.

 

Here is why you should make your returns process a priority and some best practices for handling internet returns.

 

Topics: ECommerce Planning Reverse Logistics

5 Reasons Why Your Business Needs to Focus on Reverse Logistics Right Now

If you sell goods online, you know that stuff comes back at a predictable rate. People make mistakes when ordering, find that something doesn’t suit their needs, or get a product in the mail with some type of defect. You might have perfected your logistics process, but what happens when items need to move in the opposite direction?

 

Topics: Predictions WMS Reverse Logistics

8 Common eCommerce Fulfillment Mistakes and How to Fix Them

eCommerce has revolutionized the way we shop and get products into the hands of customers. The COVID-19 pandemic has accelerated the growth of online shopping as many consumers turn to eCommerce for daily needs like groceries and other items such as clothing. In fact, U.S. eCommerce sales are projected to reach $1 trillion for the first time in 2022 and account for over 20% of retail sales by 2024.

 

Topics: ECommerce Efficiency COVID-19 Reverse Logistics

6 Benefits of Reverse Logistics

Costs associated with the supply chain process have always been a concern for businesses. But those aspects of business results are magnified when the supply chain is suddenly rife with trouble.

Topics: Supply Chain Process Improvement Reverse Logistics

12 Questions to Ask Before Choosing a Reverse Logistics Provider

If you’re in the business of moving products from Point A to Point B, logistics matter. Being able to efficiently fulfill the needs of your target audience is directly related to your ultimate business success.

Topics: Supply Chain Process Improvement Reverse Logistics