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While issues are not as bad as they were at the height of the pandemic, there are continued problems that businesses need to address. Most organizations held out hope that supply chains would return to “normal” by 2023, but experts aren’t optimistic about this happening. Here are some of the issues supply chains are continuing to face and how businesses can combat them.

The height of the COVID-19 pandemic might seem as if it's well in the rearview mirror. But the supply chain troubles first revealed by the global healthcare crisis remain serious challenges for businesses.

Consumers expect to receive their orders more quickly every day. In 2022, Amazon had 163 million Prime members showing that people want their products and they want them now. This expectation can be challenging for the average eCommerce brand that may struggle with issues like inventory control and shipping efficiency. So what are some top strategies for keeping your deliveries on time in 2023 and beyond?

New global economic realities are encouraging businesses to pursue more aggressive sustainability strategies. Until recently, sustainability has been linked to environmental goals for many companies and, as a result, has been treated as something like an add-on to corporate strategies. But choosing smart solutions for fulfillment can help businesses address many ongoing strategies and become more sustainable at the same time.

When it comes to running a thriving online business, there are a lot of moving parts to consider. While fulfillment might be low on the list, it should be one of your priorities because of how much it impacts the customer experience.

While customers give their loyalty to certain brands, businesses only build loyalty when they get the fundamentals right. Specifically, did your customer get the right product? Was it delivered on time? Was the shipment damaged?

The “future” of logistics seems to be approaching at lightning speed. All of the five- and ten-year plans and predictions we saw just a few short years ago are suddenly being implemented as companies are scrambling to cope with never-ending supply chain challenges.

One doesn’t have to look further than today’s headlines to hear about how supply chain woes are impacting our global economy—not to mention the availability of the essential goods consumers rely on. As the Congressional Research Service explained:

In the past, marketing efforts traditionally focused on showing customers what they needed. But this marketing strategy doesn’t work as well with young consumers who purchase products online. eCommerce brands will need to take a different approach to attract and retain these customers, who are now a significant segment of the overall market.

The average person now spends over one year and two weeks of their lives waiting in shopping queues, according to a report from Intel and Box Technologies. Long queues not only discourage customers from even joining the line, but once in the queue, many will walk away and never come back if you make them wait too long.

The eCommerce industry is constantly evolving, and this year hasn’t been any different. The global pandemic has accelerated growth in online shopping as more and more consumers are realizing the benefits of buying what they need and want from online sellers.