Most Recent Articles

5 Ways to Recover from Supply Chain Disruptions

Global supply chains have been pushed to their limits over the past three years, revealing the weaknesses of a complex system that affects everything from toilet paper to computer chips. These disruptions impact more than just daily life — they affect local and national economies and businesses of every shape and size.

Topics: Supply Chain Process Improvement COVID-19

Future Proof Your Logistics Operation

The “future” of logistics seems to be approaching at lightning speed. All of the five- and ten-year plans and predictions we saw just a few short years ago are suddenly being implemented as companies are scrambling to cope with never-ending supply chain challenges.

Topics: Mobile Workstation Supply Chain ECommerce

How Data Can Boost Supply Chain Visibility

One doesn’t have to look further than today’s headlines to hear about how supply chain woes are impacting our global economy—not to mention the availability of the essential goods consumers rely on. As the Congressional Research Service explained:

Topics: Mobile Workstation Supply Chain ECommerce

How Equipment Shortages Are Affecting Supply Chains

The shipping and distribution industries have been feeling the squeeze of supply chain disruptions ever since the beginning of the COVID-19 pandemic. Shipping capacities have been pushed to the brink as shipping containers and distributors are in high demand.

Topics: Mobile Workstation Supply Chain Equipment Shipping

How Young Consumers Are Changing the eCommerce Landscape

In the past, marketing efforts traditionally focused on showing customers what they needed. But this marketing strategy doesn’t work as well with young consumers who purchase products online. eCommerce brands will need to take a different approach to attract and retain these customers, who are now a significant segment of the overall market.

Topics: ECommerce Customer Experience

How to Minimize Long Queues So Your Customers Don’t Walk Out

The average person now spends over one year and two weeks of their lives waiting in shopping queues, according to a report from Intel and Box Technologies. Long queues not only discourage customers from even joining the line, but once in the queue, many will walk away and never come back if you make them wait too long.

Topics: Mobile Power ECommerce In-store fulfillment Customer Experience

2022/2023 Trends in eCommerce

The eCommerce industry is constantly evolving, and this year hasn’t been any different. The global pandemic has accelerated growth in online shopping as more and more consumers are realizing the benefits of buying what they need and want from online sellers.

Topics: ECommerce Automation Customer Experience

How Reverse Logistics and Customer Service Are Interconnected

If you’re an eCommerce seller, what you do involves much more than just selling products online and getting them into the hands of customers. To create a successful and sustainable business, you need to build trust and lasting relationships with your customers. And that often involves handling returns.

Topics: ECommerce Warehouse Efficiency Reverse Logistics

2022 eCommerce Fulfillment Challenges

According to the National Retail Foundation, eCommerce is now the preferred method of shopping for 68% of consumers. Of course, the pandemic changed that as more and more people began shopping online out of necessity and then continued to do so out of convenience.

Topics: ECommerce Warehouse Efficiency Reverse Logistics

How Mobile-Powered Return Stations Improve Customer Satisfaction

 

Customers increasingly expect just as much out of their return experience as their initial shopping experience with eCommerce retailers. But reverse logistics isn’t easy, particularly for warehouses that haven’t made returns a priority. The danger is that ignoring this part of your business can put it in jeopardy. Here is what you need to know about reverse logistics and how using mobile-powered return stations can improve customer satisfaction.

Topics: ECommerce Warehouse Efficiency Reverse Logistics