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What are reverse logistics? How do they affect your supply chain? What can you do to leverage reverse logistics and improve your bottom line?

Read more to find out how the return of goods can actually create potential profit for your company. Learn how to measure and assess your company’s reverse logistics system. Find out some of the benefits that come with a good reverse logistics workflow.

“Quality is Everyone’s Responsibility”

Edward Deming, considered to be a “God” in the eyes of the Japanese business community for his influence on their manufacturing sector after WWII is attributed as the source of the now somewhat obvious quote above. His philosophy was one that wanted us to see manufacturing as a “system,” not a series of bits and pieces of additive work.

Warehouse receiving operations are a critical part in maintaining the integrity of inventory systems and ensuring the availability of products for customers. Without an effective receiving system, items fall through the cracks, are not counted, do not receive adequate inspection, and fail to provide evidence of problems with vendors that affect profitability.

Order picking methods are defined in terms of: (a) pickers per order - the number of pickers that work on a single order at one time; (b) lines per pick - the number of orders a single item is picked for at one time; and (c) periods per shift - the frequency of order scheduling during one shift.

How does your labeling process work for your facility after expanding it to support your e-commerce business? Unlike the simpler processes of shipping out pallets and totes to a retail location or distribution partner which lives on the common 4x6 label, e-commerce shipments of individual bags or cartons being shipped to residential addresses can come with a very different level of complexity.

While the standard 4x6 stock label may still be the best option for many of your shipments, it’s worth a look at some of the other considerations to take into account to ensure that your labels are not the weak link in ensuring that your distribution center is not a source of lower customer satisfaction.

With the huge jump in facilities supporting Ecommerce from last year, the hiccups stemming from building the new capability in operations that were new to it are still ongoing. Individual vs. case shipping, single-item picking, and returns are some of the processes that have taken on a higher level of complexity and created difficult challenges for many facilities. Today we’ll spend a few minutes on one of the most visible, difficult and costly of those “new” processes – Returns.

We regularly cover many of the core processes that a warehouse or production line work to optimize every day, with a particular focus on how to measure and improve them. While “labeling” is a key part or outcome in many of these processes, it’s generally not referred to as its own “process”.

UPDATE: On Monday, March 29th, 2021, the Ever Given was freed and continued its journey northward, allowing for the passage of over 360 ships that had impacted about 15% of the entire world's container capacity. Bon Voyage!

Last week was the beginning of one of those rare weeks when you could tune into your daily news broadcast and hear your usual news readers interviewing supply chain analysts, shipping company representatives and logistics experts almost every day – a group of professional profiles that you almost never see on the national news!

We've been hearing from many of you over the last year about the increased need to become better at Ecommerce Fulfillment and with good cause. Perhaps more significant than the huge jump in Ecommerce sales in 2020 was the huge numbers of businesses that were caught flat-footed having to jump in and learn it from the bottom up for the first time.

One of the most common questions we hear in our industry - and discuss among our own teams – is “how far will automation go and WHEN?” As a manufacturer working to improve productivity for our customers, it is a question that has implications for every part of our business – not just in planning the products we want to develop and market, but those we will need to use in our production process.