Contact Tyler Moore, Technical Support Specialist, at 781-935-3450 ext 4or by email atservice@newcastlesys.com
Trouble Shooting 101 Videos
Here you'll find solutions to common questions about your batteries, inverters and power packages that power your mobile powered carts. Do you have a specific trouble shooting question that we have not answered here or on our Trouble Shooting Tips page? You can submit a trouble ticket here.
You can also contact Steven Downie, Technical Support Specialist, directly at 978-605-5125.
Always read your Assembly Manual prior to assembling &/or connecting batteries on your mobile powered cart and portable power system. Assembly Manuals can be accessed here.
Looking for your Serial Number? Here is where to find the location of the serial number on your Newcastle product.
Inspecting for Damages
Replacing an AC InLine on the B235
E03 Error Code Why am I getting this?
Replacing AC In on 2000w Inverter
Resetting the GFCI
Installing & Connecting (1) SLA or Fixed Lithium Battery on Your Mobile Workstation
Installing & Connecting (2) SLA Batteries on Your Mobile Workstation
