TROUBLE SHOOTING VIDEOS


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For Immediate Assistance

Contact Steven Downie, Technical Support Specialist, at 781-935-3450 ext 4 or by email at service@newcastlesys.com


Trouble Shooting 101 Videos

Here you'll find solutions to common questions about your batteries, inverters and power packages that power your mobile powered carts. Do you have a specific trouble shooting question that we have not answered here or on our Trouble Shooting Tips page? You can submit a trouble ticket here.

 

You can also contact Steven Downie, Technical Support Specialist, directly at 978-605-5125.

 

Always read your Assembly Manual prior to assembling &/or connecting batteries on your mobile powered cart and portable power system.  Assembly Manuals can be accessed here.

 

 

Looking for your Serial Number?
Here is where to find the location of the serial number on your Newcastle product.

HubSpot Video

 

Inspecting for Damages

HubSpot Video

 

Replacing an AC InLine on the B235

HubSpot Video

 

E03 Error Code
Why am I getting this?

HubSpot Video

Replacing AC In on 2000w Inverter

HubSpot Video

 

Resetting the GFCI

HubSpot Video

 

Installing & Connecting (1) SLA or Fixed Lithium Battery on Your Mobile Workstation

HubSpot Video

 

Installing & Connecting (2) SLA Batteries on Your Mobile Workstation

HubSpot Video

 

Find the Date Code on
Your Battery

HubSpot Video