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Top Tips for Keeping Your Workstation in Tip Top Condition


For Immediate Assistance

Contact Tyler Moore, Technical Support Specialist, at 781-935-3450 ext 4 or by email at service@newcastlesys.com

Product Care Tips

We want to ensure that you get the most out of your mobile powered workstation. Here are some simple maintenance tips to keep it performing in tip top condition.


  1. Check the fitting of all cables on batteries every 90 days.
  2. Check casters to ensure they roll freely and the brake operates.
  3. Make sure all shelf brackets are properly seated to slots in the mast.
  4. Make sure all air vents are unobstructed.
  5. Charge the battery before using it to ensure it is fully charged.
  6. When powering equipment on the cart one can have the charger plugged in if necessary. In this case, the AC power will pass thru the charger and power your equipment directly.
  7. When not in use, the system charger can be plugged into the AC power to ensure the battery remains in an optimal state or turn inverter to off position.
  8. Charging system is a trickle charger so leaving it plugged in will NOT damage the battery.
  9. Monitor the battery status meter on the cart.
  10. Batteries SHOULD NOT be discharged below 11.5 volts as this will shorten the life of the battery.
  11. Batteries should always be charged in a secure but ventilated enclosure.
  12. Avoid exposing battery to heat, service life is shortened at ambient temperatures above 85F.
  13. Batteries SHOULD NOT be stored in a discharged state for more than 1or 2 days. They should be charged as soon as possible after each use (otherwise it can void the warranty). If a battery has been left in a discharged state for a period of time it may no longer take a charge.

Do not hesitate to Contact Us or call at 781-935-3450 if you have questions or concerns.